This is OneNetly Privacy Policy. It discusses how we will collect, use, maintain and disclose the information which we will collect from our website visitors and customers. Our privacy policy is part of our contracts. It is incorporated into our TOS and any other contract we have with users.

The information we collect

When a visitor visits our website, our web server collects basic user information about you, such as your ISP's domain, the time you accessed our Web site, and the pages from within our Web site that you visit. This information is not personally identifiable, except when necessary to prevent fraud or abuse of the system.

How we use information

OneNetly may use personally identifiable information collected through our Web site to contact Users regarding products and services offered by OneNetly and its trusted affiliates, independent contractors and business partners, and otherwise to enhance customers experience with OneNetly and such affiliates, independent contractors and business partners. OneNetly may also use information collected through our Web site for research regarding the effectiveness of the Web site and the marketing, advertising and sales efforts of OneNetly, its trusted affiliates, independent contractors and business partners; for example, to provide you with information about products which might be of interest to you or to enable you to take advantage of special partner programs or OneNetly specials. OneNetly may also use customer information to provide customers with system information or information about new or upgraded products.

We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of OneNetly, our customers, or others. We may provide information to regulatory authorities and law enforcement officials in accordance with applicable laws or where OneNetly has a good faith belief that the law requires such disclosure.

Refund policy

You can cancel your shared hosting plan for a full refund within the first 30 days. It is applicable (1) if you are experiencing technical difficulties with our server, (2) if a feature that we discussed in the package specification is missing, or (3) if you are experiencing any other server error that we are unable to resolve. If you cancel within 30 days, you will only receive a full refund for your shared hosting service. Because of the one-of-a-kind nature of their costs, most add-on products, such as domains, are not eligible for a money-back guarantee. If you cancel within 30 days of receiving your free domain, OneNetly, Inc will deduct a non-refundable domain name registration fee from your refund.

OneNetly, Inc does not provide refunds for shared or reseller hosting cancellations after 30 days. Furthermore, change of mind is not permitted within 30 days. There are no partial or full refunds for monthly services such as VPS/Dedicated servers. However, if you have subscribed to any of these services for more than one month, you will receive a full refund for any unused periods. Any special, customized, or temporary packs, such as student packs, are not refundable. There are no refunds for web services such as web design and development, web templates and themes, technical support, and so on.

Domain management

Appendix A of this Agreement details the features, prices, and other characteristics of the OneNetly, Inc Services you purchase. OneNetly, Inc reviews the features, costs, and other aspects of the Services on a regular basis. OneNetly, Inc may modify these features and rates at any moment and is under no obligation to provide you with these new features and prices. If you accept these additional features and services, they will be incorporated into this Agreement once you start using them or selling them to your customers. Prices on our website are current as of the Effective Date. The prices of OneNetly, Inc or third-party services are not included.

Changes to our Privacy Policy

We reserve the right to modify our Privacy Policy at any time. We will post those changes on this page so that our customers are always aware of what information we collect, how we use it, and when we share it with others. Please contact us if you believe we are not handling your information in accordance with our privacy policies. If we have violated our privacy policy for any reason, we will correct the error as soon as you notify us.