Terms of Service

Last updated: September 29, 2025

1. Acceptance of Terms

By accessing and using OneNetly's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

OneNetly provides web hosting services including shared hosting, VPS hosting, dedicated servers, domain registration, and related services. Our services are provided on an "as is" and "as available" basis.

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. User Accounts

To use our services, you must:

  • Provide accurate and complete information when creating an account
  • Maintain and update your account information as needed
  • Keep your password secure and confidential
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware, viruses, or harmful code
  • Send unsolicited commercial communications (spam)
  • Engage in hacking, phishing, or other malicious activities
  • Host content that is illegal, harmful, or offensive

5. Payment Terms

Payment for services is due in advance according to the billing cycle you select. We accept major credit cards and other payment methods as indicated on our website.

All fees are non-refundable except as expressly stated in our refund policy. We reserve the right to change pricing at any time with 30 days notice.

6. Service Level Agreement

We strive to provide 99.9% uptime for our hosting services. However, we do not guarantee uninterrupted service and are not liable for any downtime or service interruptions.

Service credits may be issued for extended outages as described in our SLA documentation.

7. Data Backup and Loss

While we perform regular backups of our systems, you are responsible for maintaining your own backups of your data. We are not liable for any data loss, corruption, or inability to restore data.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to our services will be immediately suspended, and any outstanding fees will become due.

We reserve the right to terminate services immediately for violation of these terms.

9. Limitation of Liability

In no event shall OneNetly be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless OneNetly, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which OneNetly operates, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@onenetly.com